Terms of Service

Service overview

Rebook Rocket is a web app for appointment-based businesses that use Calendly. It helps providers fill last-minute cancellations and openings by collecting a client waitlist via an online form, storing those waitlist entries, and sending email notifications to those clients when openings become available.

Terms-relevant description (plain language)

• Service scope: tools to manage a waitlist and email clients about openings; no guarantee of bookings or client responses.
• Provider responsibilities: providers are responsible for the services they provide and for ensuring they have the legal right/consent to collect client data via the form and to email clients (including honoring unsubscribe/opt-out requirements).
• Waitlist storage: waitlist entries are stored in Rebook Rocket’s database to provide the service.
• Third-party dependency: features depend on Calendly and email delivery providers; outages/changes may affect functionality.
• Booking source of truth: final scheduling/booking occurs in Calendly (or the provider’s booking flow).
• Billing: subscriptions are paid via Stripe; cancellation/renewal/failed-payment terms should be specified.